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| Name/Company |
GLOBAL HOTLINE PHILIPPINES |
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| Contact |
Lorna Bondoc |
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| Email |
bondoc@globalhotlineinc.com |
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Area Of Expertise |
Call Center / Admin/ Data Entry
Legal
Marketing
Other
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Profile |
Global Hotline Philippines is a wholly-owned subsidiary of IA Global, Inc. (AMEX:IAO).
At GHP, our aim is to grow our customers’ business by bringing the advantages of integrated outsourcing solutions to a new generation of companies.
GHP’s design, management and operational expertise expands the quality, depth and range of services available to our clients. It allows them to more easily and cost efficiently grow their business, freeing up a company’s internal resources to focus on their business’s strategic strengths and core expertise.
So, when does outsourcing make sense?
GROWING COMPANIES
If you're a growing company, your needs are constantly changing so having a flexible support team that can quickly refine its talent mix to support your needs will give you the edge you need to keep your momentum going.
START-UP COMPANIES
If you're a small to mid-size business, chances are you cannot afford to hire the breadth of expertise you may require in any given functional area. With few exceptions, outsourcing is a viable option for you in many areas that can result in operating cost reductions and better strategic insight.
INNOVATING COMPANIES
If you're a company that is seeking change, an outsourcing team can bring an outsider's perspective and the ability to see past the way things are done to the possibilities of how they could and should be done. |
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Our Company |
Global Hotline Philippines is a wholly-owned subsidiary of IA Global, Inc. (AMEX:IAO).
strategic alliance with GHP helps our clients to:
reduce costs
improve services
improve productivity
improve the quality of operations
GHP delivers these advantages through our integrated design, management and practical expertience in outsourcing operations in a wide range of business fields, realized in our comprehensive menu of services. |
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Our Services |
GHP provides both stand-alone services to meet short-term needs, and comprehensive solutions that support an organization's long term strategies and operations. We take into strong consideration our clients' target demographics and its underlying sensitivities, future loyalty and overall profitability in implementing or migrating each outsourcing project.
Our services include:
- Inbound Customer Service and Sales
- Help Desk
- Outbound Telemarketing and Sales
- Appointment-setting
- Data Entry
- Litigation Support
Our established rapidly growing setup, experienced personnel and robust technology infrastructure add depth and flexibility to our ability to provide outstanding customized services. They have enabled GHP to build a solid track record for clients in a wide range of industry sectors outsourcing work in an English language environment.
GHP is not just an offshore outsourcing service provider but a long-term partner. We make it work. |
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Our People |
Tom Berenguer | Interim CEO and President
An attorney by profession, Tom brings a strategic and multi-dimensional perspective in aligning the company's short term and long term strategic goals. Tom has worked with a number of Fortune 500 companies, some of them in the outsourcing business, in his more than 10 years of law practice.
Tom specializes in corporate law, contracts, immigration law, labor law, litigation and arbitration. His keen attention to detail, hands-on management style, consensual and deliberate decision making processes and practical and doable solutions to complex problems are key attributes that are necessary for the company to achieve its short and long term objectives.
Lorna Bondoc | COO and General Manager
In 2003, Lorna founded and managed a start-up company called Shift Resources Philippines, Inc. Its primary client was an online retailer based in the USA. Shift Resources is an in-house provider of back office support. The company grew to a team of 50 full time staff, generating $250,000 in annual revenues from organic sales initiatives and growing its primary client's sales to over $1M annually, before Lorna explored the possibility of a merger and acquisition by IA Global.
Lorna's leadership role at Shift Resources made the company render efficient service to its flagship customer and several others by word-of-mouth and direct referrals. Lorna achieved the next milestone for Shift Resources by completing the merger and acquisition with IA Global, Inc. in April of 2008. |
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Our Website |
http://www.globalhotlineinc.com |
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| Address |
The Peak Tower Suite 2101, 107 LP Leviste St.
Salcedo Village |
City
State
Zip code
Country |
Makati
NCR
1226
Philippines |
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| Main Phone |
866-545-0850 |
| Cell\Mobile Phone |
639157809003 |
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Marketing Material
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Description |
| None |
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