|
| |
| Name/Company |
Navigant Technologies Inc |
|
| Contact |
Ankur Bhatia |
|
| Email |
ankur@navigant.in |
|
Area Of Expertise |
IT Managed Services
Financial Services
Staffing / HR
Call Center / Admin/ Data Entry
Medical Billing
Marketing
|
|
Profile |
Welcome to Navigant Technologies
Navigant Technologies is recognized and respected for its superior track record exceeding client and end-user expectations and for building lasting relationships.
The organization's core strengths as a domain and process led BPO company include a seasoned management and operations team, a highly demonstrable track record of seamless process migration and consistent service delivery position us uniquely in the offshore BPO space.
We offer comprehensive business optimization solutions much beyond the traditional out-sourcing. Our focus is to surpass client, end user and shareholders expectations. This is one of the reasons why we have always shown a much higher growth rate than the entire sector during the same period.
Having successfully delivered solutions to some of the top Fortune 500 companies, we have become the global benchmark for delivering customer satisfaction for many of our clients.
We combine our BPO expertise with technical support, customer service, market research, back office work and process migration consulting services to deliver a broad suite of offerings to our customers. |
|
Our Company |
Vision
"Navigant's vision is to be the undisputed choice for companies looking to outsource by applying cutting edge technology, highest standards of customer service levels and leveraging cost benefits"
Statement
Founder and CEO, Ankur Bhatia, started Navigant in Feb 14th 2003 with a vision to be the preferred partner to international businesses looking to outsource. Navigant "family" provides services from a state-of-the-art contact center located at India and Canada.
"We believe that our investments in advanced technology platforms, data security and specialized trainings & quality monitoring activities have enabled to achieve high customer service competency levels. We are now identified as one of the leaders in handling outsourced operations for telecom and technology companies the world over.
We are not resting on our laurels achieved over a span of just 7 years. Our growth will remain both ambitious and robust, as the space we occupy is dynamic beyond measure. It is quite obvious that today's market offers lot many options. With Navigant, you'll find a company that has the best of the platform and the best people to meet your challenge, with you." |
|
Our Services |
Inbound Customer Services
Pre/Post Sales Customer Support
Order Entry on incoming calls
Customer Retention
Order Tracking
Refund Processing
Out-Of-Hours Support
Outbound Services
B2B / B2C Telemarketing
B2B / B2C Lead Generation
Brand Advertising
Mail Follow-Up
Internet Marketing
SEO Services
Adword Campaigns
Website Design
Online Sales Promotion
Technical Support
Level 1 & Level 2 Hardware Support
Software Support
NOC Operations
Market Research
CATI / CAWI
Recruitment Services
Data Tracking and Analysis
Questionnaire Programming customization
IT Specifications
24x7 Live Chat Support
Database Cleaning and Validation
Email Marketing & Helpdesk Services
CRM Customization
Multi-Lingual Support
Calling Lists (Business & Consumer) |
|
Our People |
|
|
Our Website |
http://www.navigant.in |
|
| Address |
223 Udyog Vihar Phase 4, Gurgaon
|
City
State
Zip code
Country |
Gurgaon
Haryana
122001
India |
|
| Main Phone |
+91 124 438 7150 |
| Cell\Mobile Phone |
+91 9810336396 |
|
Marketing Material
File Name |
Description |
| None |
|
